Password Reset Server

Password Reset Server uses a third party called TeleSign to provide phone verification. To use the "Multifactor - Phone" question, you will need to sign up for an account with TeleSign. TeleSign charges $0.20 per call to a phone number in the United States.

Note that as of January 2011, TeleSign now requires a $100 monthly minimum. An alternative option without a monthly minimum is the ProxStop service.

Next steps:

• Sign up for a free TeleSign account
• Wait for them to approve your account (usually less than 24 hours)
• Get your Customer Id and Authentication Id from TeleSign (under their "Integration" section)
• Add them to Password Reset Server (Administration | Configuration)
• Add a "Multifactor - Phone" question to your Security Policy

More information

• TeleSign FAQ