Thycotic Community Forum

5/24/2013 1:44:45 PM Topic: Exception in KeepAliveMonitor Jessica M Posts: 3	Hi Cal, The purpose of the KeepAliveMonitor is to prevent the IIS application pool from recycling or timing out. I would recommend configuring your IIS application pool to not recycle or time out (see the following Knowledge Base article: http://support.thycotic.com/KB/a56/changing-iis-to-not-stop-worker-process-in-iis-70.aspx), so the KeepAliveMonitor process is no longer necessary and you will no longer receive these error messages. The KeepAliveMonitor feature can be turned off by going to Administration>Configuration within Secret Server and changing the setting for "Prevent Application from Sleeping When Idle" to "No" under the General tab.
5/24/2013 1:17:16 PM Topic: Exception in KeepAliveMonitor Cal R Posts: 1	I am getting this message every 5 minutes in the system log. I searched the knowledgebase and don't seem to find it in there anywhere. Can anyone help out with this?
5/22/2013 11:05:35 AM Topic: Database setup error Jessica M Posts: 3	Hi Duncan, I'm sorry to hear that you're running into problems with the setup - please contact technical support at your earliest convenience for assistance with this issue. We are available Monday through Friday, 9am-5:30pm EST at 202-223-6680 and would be happy to assist.
5/22/2013 7:25:07 AM Topic: Database setup error Duncan W Posts: 1	Hi I have been trying to set up Secret Server on a Windows 2003 running SQL 2005, Its all patched to the required level and I get as far as step 3 and 4 where I add the machine name and user login details. I think after this it tried to download some files (According to the install notes) but shortly after I get a Database setup error I am not going through a proxy and I have tried to find some logs to see if there are error messages but as yet I am unable to see any. Can anyone help with this please.
5/21/2013 1:47:52 PM Topic: Admin Password Reset Jessica M Posts: 3	Hi Chris, We can reset the password for a local Secret Server account with access to the SQL database. If you would like assistance with this, please give us a call at 202-223-6680, M-F 9:00am-5:30pm EST and we can do this via a remote support session.
5/21/2013 12:58:13 PM Topic: Admin Password Reset Chris T Posts: 1	Is there any way to reset a secret server administrator's password without having admin access to the server's web interface?
5/14/2013 5:02:03 PM Topic: API Code Examples Frank L Posts: 1	I am looking to find some API code examples so that we can test the API features in Secret Server. Does anyone have any Powershell scripts I could user to test with? Thanks!
5/10/2013 9:49:03 AM Topic: Load Balancing Kevin Administrator Posts: 219	Jonathan, Various features of Secret Server require sticky session due to storing some user information in memory of that server. If the user were to be hitting different web servers at a time, that memory would be inconsistent between the two servers. We currently do not have a specific timeline on roadmap to change this, however I have opened a support ticket with our product manager for you to discuss and to get a better understanding of your needs.
5/10/2013 9:33:30 AM Topic: Web password filler for Sonicwall GUI Joshua C Administrator Posts: 75	Good Morning Erich, Thanks for the feedback, we are aware of the issue with the Web Filler and Sonicwall Firewalls. We have a task for the development team to look into getting that working. Kind Regards
5/9/2013 5:16:07 PM Topic: Load Balancing Jonathan J Posts: 4	Hi, I've read the article on setting up load balancing for Secret Server. What features of the application place the requirement of sticky sessions? Is it on the roadmap to not require sticky sessions in a future version? Basically, I want to run an active/active setup across two data centers (central clustered database) publishing an IP address for each data center so that we have HA in cases of maintenance windows (patching, etc.) and failures.
5/6/2013 4:54:30 PM Topic: Web password filler for Sonicwall GUI Erich B Posts: 2	Good afternoon, Was recently working with Sonicwall firewalls and wanted to bring something to your attention. Specifically, the web filler does not work at all with the GUI. Nothing happens when clicking the bookmark. Not sure if this would be easy to fix. I would think it has something to do with the way the page is coded. (Sorry I don't have the source code, but if it is helpful I can get it) Any feedback is appreciated.
5/6/2013 12:12:54 PM Topic: Group Management Server 1.2.000006 Released Ben Posts: 94	Full release notes are here: http://www.thycotic.com/groupmanagementserver_releasenotes.html ----- To upgrade: http://support.thycotic.com/KB/a283/upgrading-group-management-server-single-instance.aspx
5/6/2013 12:01:58 PM Topic: BlackBerry 10 version? Todd M Posts: 2	Thank you for the reply. On the same subject, the Secret Server web app works on the BlackBerry 10 browser, but an intentionally mobile-friendly HTML5 web app would make it even more useful.
5/3/2013 3:23:06 PM Topic: Scheduled task discovery? Joshua C Administrator Posts: 75	Good Afternoon Erich, Thanks for the feedback, this is something that has been requested before. We have this logged as a feature request and is something we are planning to work on. At the moment we do not have a definite ETA. Kind Regards
5/2/2013 4:49:27 PM Topic: Scheduled task discovery? Erich B Posts: 2	Hello, The discovery works great for local and service accounts. As opposed to accounts associated to windows services, is it possible to discover "service" accounts associated to scheduled tasks? I can do this manually, by creating a dependency; but this does not scale well. My coworker stated he has used other tools in the past capable of discovering tasks. I appreciate your help.
5/2/2013 10:21:57 AM Topic: Generate password button John B Posts: 2	Fantastic! That was exactly what I was looking for.
5/2/2013 10:18:24 AM Topic: Generate password button Joshua C Administrator Posts: 75	Hi John, It is possible to change the password requirements for the Generate button. You are able to create multiple password requirements and assign them to Secret Templates. To do so you will want to browse to Administration<Secret Templates and clicking Password Requirements. Here you can modify existing password policies and create new ones. After you set a policy you assign it by going to Administration<Secret Templates, then select your Template from the drop-down menu and click Edit. On this page you click Assign Password Requirements to select your new password policy. Kind Regards
4/30/2013 5:50:10 PM Topic: Generate password button John B Posts: 2	Our internal password policy is higher than the 12 characters the "generate" button creates by default. I would like to change this to match our internal password policy. Is that possible?
4/25/2013 10:25:54 AM Topic: Webinar tomorrow - 8.1 Web Password Filler Joshua C Administrator Posts: 75	Thanks for the feedback, I have added the sites to our list and have passed it along to our development team. Kind Regards, Joshua Conroy
4/25/2013 10:25:53 AM Topic: Webinar tomorrow - 8.1 Web Password Filler Joshua C Administrator Posts: 75	Thanks for the feedback, I have added the sites to our list and have passed it along to our development team. Kind Regards, Joshua Conroy

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