5/9/2012 10:15:13 AM
 Nick D Posts: 8
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Synchronization Interval is set for 12 hours but last sync date is always the last time i ran it manually. Today a user complained that they changed their password yesterday but still got the reminder alert. It was because the sync didnt happen since i last ran it manually (6 days ago).
How can i troubleshoot why syncs are not running at the time specified?
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5/10/2012 9:15:08 AM
 David Posts: 81
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Hello Nick,
We have created a support ticket it will respond to your issue through email.
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